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Can I play Polygun Arena offline?

I see a black screen saying that I am banned.

How can I connect Live Support?

What are user ID, game/network versions and how can I find them?

I need to recover my progress.

How can I save my progress?

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I want to join the community!

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I purchased some items but I couldn't receive them.

How can I get a refund?

I cannot purchase anything from Google Play.

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What is Arena Pass?