In the case your game is stuck in this screen and doesn't go further than that, this issue might be caused by two reasons.

 

 

Once you become a Beta player, your inventory will be different due to game/ network version differences. Your inventory differences will cause your game to stuck in this screen since your inventory will no longer be functional in global version.

 

**If you had been a Beta player and to learn more, check this article.

You might be experiencing this issue most likely because of connection issues. When your internet is unstable, it is likely that you will get this error.

 

Apart from unstable internet, if your internet connection is dropped off, you will see a Rookie text next to your user ID on the bottom left side of your screen as given below.

 

 

**If you don't know how to fix and check the connection issues, check this article.

When your device's data is piled up, it might struggle to load scenes in game cause you to have an extremely low performance than usual. This issue could be easily solved by clearing your game data.

 

**If you want to learn more about how to clear your data and improve your device performance, check this article