We all know how annoying it could be to get a crash right in the middle of an exciting match. However, we are here to help.
 
Let us talk about some solutions that you can apply when you face game crashes frequently.
 
 

Try restarting your device

Easiest but the most solid solution that you can apply. This step will help your device to free up the memory that might be clogged, kill all the applications running in the background and allow your device to perform faster and process things easier.
 
  • To restart your device, press and hold your Power button.
  • You will see a menu with different options depending on your mobile device model and brand and you will be able to restart your device over there.
If this hasn't solved your problem, you should move along with the next one.
 
 

Check your internet connection

Weak or unstable internet connection also forces your application to freeze or crash since CS is an online multiplayer game.
 
**If you are facing with connection issues, check this article.
 
 

Delete unused applications and free up some space

It is really important to check your storage regularly to be able to receive the latest updates and have the optimum performance with your applications
 
If you see that your storage full, it is better for you to delete all the applications you haven't used for a while. You can also get benefit from the applications that free up your space and keep your device clean as well.
 
 

Make sure that you have an up to date software

Another significant point is to have an up to date software in terms of receiving the latest updates of applications, getting better and optimum performance and getting rid of glitches/ bugs.
 
**If you don't know how to check and update your software in Android, check this link.
**If you don't know how to check and update your software in iOS, check this link.
 
 

Clear your cache and data regularly

When you use and app over and over, your cache will pile up and you will see a performance difference within the app you are using frequently. This is also one of the major things that cause your apps to free or crash most of the time.

To clear cache:
  • Go to Settings
  • Find your Apps (or App Manager for some Android models)
  • Find Critical Strike and tap on it
  • ChooseStorage (for Android models)
  • Tap on Clear Data

Now you are all set. You can launch Critical Strike again.
 
 

Use factory reset

If you are reading until this part, it is likely that none of these methods have worked out for you. Your device might need a fresh start and it might be the time you need to factory reset your device. Before you do, do not forget to backup your device to reach your data after you reset your device.
 
 
If you have tried all the solutions listed above and your problem persists, contact us.